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Refund/Return Policy

Open Jump:

Jump times are non-refundable, but the value never expires and can be applied towards future jump time.


Corporate or Group Events:

There is a 50% non-refundable deposit due at time of booking.  You may reschedule your event once for no rescheduling fee.  There is no credit or refunds given for cancellations.  Full payment is due upon check-in for the event.



There is a 50% non-refundable deposit due when booking 8+ days before the event, with the remaining balance due 7 days prior to the event date.  The full balance is due at time of booking when booking within 7 days of the event.  You may reschedule once for no rescheduling fee and based on availability.  There is no credit or refunds given for cancellations.

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